Coaching in Action: Developing Your Team

Successful leaders don’t just manage—they coach. This session equips veterinary practice managers with

essential coaching skills to identify their team members’ development needs and support their growth

effectively. Participants will explore the Skill vs. Will model to diagnose performance gaps, practice real-

world coaching conversations, and apply proven coaching tools. Through interactive role-playing, case

studies, and guided practice, attendees will leave with actionable techniques to enhance employee

engagement, performance, and accountability.

Workbooks and additional resources accompany this talk.